Terms and Conditions - Fulham House Clearance
Welcome to Fulham House Clearance. By engaging our services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our practices and your obligations.
1. Introduction
These Terms and Conditions govern the use of Fulham House Clearance's services. By booking our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.
2. Services Provided
Fulham House Clearance offers comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items. Our services are designed to be efficient, respectful, and environmentally friendly.
2.1 Scope of Services
- Residential clearances
- Commercial clearances
- Specialist item removal
- Recycling and disposal services
3. Booking and Payment
To secure our services, a booking must be made in advance. Payments can be made via various methods as outlined during the booking process.
3.1 Payment Terms
Payment is due upon completion of the service unless otherwise agreed upon. Failure to make timely payments may result in additional charges.
4. Cancellations and Refunds
If you need to cancel a booking, please notify us at least 24 hours in advance. Refunds will be processed according to the following terms:
- Full refund for cancellations made 24 hours before the scheduled service.
- No refund for cancellations made less than 24 hours before the service.
5. Customer Responsibilities
Customers are responsible for ensuring that items to be cleared are accessible at the agreed time. It's the customer's duty to remove any valuables or sensitive items prior to our arrival.
5.1 Property Access
Customers must provide adequate access to the property, including keys and any necessary security codes. Failure to do so may result in additional charges.
6. Liability
Fulham House Clearance strives to handle all items with care. However, we are not liable for any damage to items not specified as especially fragile. It's recommended to label such items before our arrival.
6.1 Insurance
While we carry insurance for general liabilities, specific high-value items should be insured separately by the customer.
7. Environmental Responsibility
We are committed to environmentally responsible disposal practices. Items are sorted for recycling and donations when possible, minimizing waste sent to landfills.
7.1 Recycling Practices
Metals, electronics, and other recyclable materials are processed through certified recycling centers to ensure proper handling.
8. Changes to Terms and Conditions
Fulham House Clearance reserves the right to amend these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Fulham House Clearance operates. Any disputes arising from these terms will be resolved in the appropriate legal venues.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please reach out to our customer service team.
Thank you for choosing Fulham House Clearance. We look forward to providing you with exceptional service.